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Refund Policy

Events

All active Achilles athletes will be reimbursed for team events

"Active" is defined as:

• Any new athlete within three (3) months of registering with Achilles Long Island
• An athlete who has attended at least one (1) practice or (1) Achilles event in the last three (3) months

Athletes are expected to use any discount code provided when registering for an event and will only be reimbursed at the discounted amount

Requests for reimbursement should be emailed to liachillesreimbursement@gmail.com

Reimbursement for non-team eventsmust be pre-approved. Pre-approval requests must be emailed to longislandachilles@gmail.com at least two (2) weeks prior to the event.

Guides will NOT be reimbursed for events. Guides are not obligated to register for any event and may attend and assist an athlete without registering for an event.

Equipment

Any and all equipment (purchase, rental, repair, etc...)must be pre-approved in order to be reimbursed.

Pre-approval requests must be emailed to longislandachilles@gmail.com at least three (3) days prior.

Travel:

Travel reimbursement to and from an Achilles event must be pre-approved

Pre-approval requests must be emailed to longislandachilles@gmail.com at least three (3) days prior to travel